Shipping Policy

At VM ROAD, we are committed to delivering your off-road products quickly, safely, and efficiently.

Order Processing Time

• Orders are processed within 1–2 business days (Monday–Friday).
• Orders placed on weekends or holidays will be processed the next business day.

Shipping Time

• Standard shipping typically takes 3–7 business days, depending on your location.
• Delivery times may vary during peak seasons or due to carrier delays.

Shipping Carriers

We ship orders using trusted carriers such as:

• UPS
• FedEx
• USPS

Shipping Rates

• Shipping costs are calculated at checkout based on your location and selected shipping method.
• Free shipping promotions may apply to selected products or orders.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email.
• Please allow up to 24 hours for tracking updates to appear.

Incorrect Shipping Information

• VM ROAD is not responsible for orders shipped to incorrectly provided addresses.
• Please verify your shipping information before placing your order.

Lost or Stolen Packages

• VM ROAD is not responsible for lost or stolen packages confirmed as delivered by the carrier.
• If this occurs, we recommend contacting the shipping carrier directly.

Damaged Shipments

• If your order arrives damaged, please contact us within 48 hours of delivery.
• Include photos of the packaging and product so we can assist you promptly.

Shipping Restrictions

• We currently ship within the United States only. (puedes cambiar esto si luego envías internacional)

Contact Us

For any shipping-related questions, contact us at:  Info@vmroad.com